VMware CSE – Stuck cluster deployment

After upgrading to CSE 3.1.3 with VCD 10.3.1 I encountered a problem when creating clusters from the Ubuntu 20.04 native cluster template.

Basically, the mstr node would be deployed and started, VMTools will become ready and the first script injection would happen. Then all of a sudden the VM would reboot and the cluster creation will fail because it can’t see the process anymore. This will sometimes leave a cluster in the “Creation in progress” status but somehow it can not be managed anymore.

22-06-02 10:42:34 | cluster_service_2_x:2811 - _wait_for_tools_ready_callback | DEBUG :: waiting for guest tools, status: vm='vim.VirtualMachine:vm-835608', status=guestToolsNotRunning
22-06-02 10:42:39 | cluster_service_2_x:2811 - _wait_for_tools_ready_callback | DEBUG :: waiting for guest tools, status: vm='vim.VirtualMachine:vm-835608', status=guestToolsRunning
22-06-02 10:42:41 | cluster_service_2_x:2817 - _wait_for_guest_execution_callback | DEBUG :: waiting for process 1706 on vm 'vim.VirtualMachine:vm-835608' to finish (1)
22-06-02 10:42:46 | cluster_service_2_x:2817 - _wait_for_guest_execution_callback | DEBUG :: process [0, <Response [200]>, <Response [200]>] on vm 'vim.VirtualMachine:vm-835608' finished, exit code: 0
22-06-02 10:42:46 | cluster_service_2_x:2869 - _execute_script_in_nodes | DEBUG :: about to execute script on mstr-7e34 (vm='vim.VirtualMachine:vm-835608'), wait=True
22-06-02 10:42:48 | cluster_service_2_x:2817 - _wait_for_guest_execution_callback | DEBUG :: waiting for process 1729 on vm 'vim.VirtualMachine:vm-835608' to finish (1)
22-06-02 10:42:58 | cluster_service_2_x:2896 - _execute_script_in_nodes | ERROR :: Error executing script in node mstr-7e34: process not found (pid=1729) (vm='vim.VirtualMachine:vm-835608')
Traceback (most recent call last):
  File "/opt/vmware/cse/python/lib/python3.7/site-packages/container_service_extension/rde/backend/cluster_service_2_x.py", line 2879, in _execute_script_in_nodes

I created an SR request with Cloud Director GSS for both the failed deployment and for the stuck clusters that now couldn’t be deleted. Multiple screen sharing sessions later and no result.

Then I found the GitHub for Container Service Extension, the issue page had a very tempting title Failed deployments using TKGm on VCD. Many seem to have the same problem, no fix on the deployments but it seems that one guy had the fix for deletion of the stuck clusters.

The workaround

You need to find the ID of the user that owns the cluster. You can in the More>Kubernetes Clusters menu in VCD see who the owner is.

When you have the owner you can go into Administration > User > <User>. Then then the URL with contain the ID of the user.


With the userId you can fill out the body for the next API call.

$vdchost = "vcd.ramsgaard.me"
$apiusername = "svc-cse@system"
$password = 'Ye.........iks12!'

$base64AuthInfo = [Convert]::ToBase64String([Text.Encoding]::ASCII.GetBytes(("{0}:{1}" -f $apiusername,$password)))
[System.Net.ServicePointManager]::SecurityProtocol = [System.Net.SecurityProtocolType]::Tls12
$auth =Invoke-WebRequest -Uri "https://$vdchost/api/sessions" -Headers @{Accept = "application/*;version=32.0";Authorization="Basic $base64AuthInfo"} -Method Post

$accessBody = '{
    "grantType": "MembershipAccessControlGrant",
    "accessLevelId": "urn:vcloud:accessLevel:FullControl",
    "memberId": "urn:vcloud:user:e96cf9e8-535f-45d8-8a87-b9dac659f85f"
  }' | ConvertFrom-Json

$status = Invoke-RestMethod -Uri "https://$vdchost/cloudapi/1.0.0/entities/urn:vcloud:type:cse:nativeCluster:2.1.0/accessControls" -Headers @{Accept = "application/json;version=36.1";Authorization="Bearer $($auth.Headers.'X-VMWARE-VCLOUD-ACCESS-TOKEN')"} -ContentType "application/json" -Method post -Body ($accessBody | ConvertTo-Json)

When the API call is done you should now be able to delete the stuck cluster.

If you should be so unfortunate that the cluster is stuck in a “not resolved” state and the deletion through VCD GUI still fails you need to use the vcd cse cli.

### Login to VCD system or tenant organistaion
vcd login vcd.ramsgaard.me system jr
### Show clusters
vcd cse cluster list
### Force delete the cluster
vcd cse cluster delete tanzu1 --force


The problem occurred in the first place due to a bug in VCD 10.3.1, the MQTT bus had some bug and therefore the cluster creation failed. 10.3.2 or 10.3.3 fixed the bug. (Off cause the VMware Tanzy Grid version should be used in the future)

It took some time to find the workaround, I hope the future of CSE will be more fault tolerant so these situations would not appear.

Until then there is a way to get out of the stuck cluster situation.